Key Account Management
Working with key accounts can be both rewarding and frustrating. It is important to ensure that “exciting” sales opportunities are profitable and that the brand is protected from erosion through mass selling. Strong business plans and joint initiatives are important for success.
Sales and Marketing
The key to the success of any company or brand is the way it is marketed and promoted to both your customer and the end consumer.
Internet and the Web
The internet is fast becoming an important shop window for your products and services. It will give the consumer instant access to your brand and company details.
New Business Set up
Are you are looking to set up a new business, expand your existing business into a new business area or are trading outside the UK and want to set up a subsidiary in the UK?
Trained staff not only promote a professional image for your business but also inspires confidence. It is important that the management and the staff are all communicating the same message in the same way.
Customer Service and Care
Your customer service department is the face of your business. This department needs to have the skills to successfully and professionally handle all enquiries from both your customers and the consumer.
Possibly the most important skill any business needs to master is the ability to communicate to their customers. You can communicate through sales and marketing, through your external sales force and through general discussions with your customers.
Financial Planning and Controls
Nobody wants to sell a product or service at a loss or make insufficient margins to cover the running costs of their business and whilst the serious financial controls of the business are controlled by the financial department there are a lot of day to day controls that can be adhered to, to ensure a profitable business.
Tel: +44 (0) 7836 757 530
Post: PBC Consultancy
54 Newhaven Road
A Division of Peter Barker Consultancy Limited